How to reset password from webmail?

1) Login to your ENTP Mail account by using the below link: https://webmail.entpmail.com/ 2) When logged in as an email user, click on Settings (gear icon) then click on Change Password to make the password update. Note: Using this method requires the “Old Password” be entered in order to make […]

What is spam score

It is a score assigned to a message by the anti-spam engine indicating the relative likelihood that the message is spam. The spam score is determined by a large number of checks performed on the content of your email document plus some DNS based checks. Most rules are based on […]

How to use chat in ENTP Mail?

ENTP Mail’s group chat feature allows users on the same domain to chat with each other, instantly and securely, right within the webmail interface or using a variety of desktop and/or mobile chat clients, such as Pidgin, Adium, IM+ and others. If you don’t want to use the web interface, […]

How to add email signature?

An email signature is a block of text automatically appended at the bottom of an email message. Signatures may contain the sender’s name, address, phone number, disclaimer, or other contact information. In addition, Enterprise eMail allows users to create HTML formatted signatures that can include stylized text, links, images, etc. […]

How to do content filtering?

Content filtering is a great way to perform actions on emails that meet specific criteria. For example, you can use content filters to delete messages with certain attachments (e.g., attachments with a .exe extension), forward messages from a specific email address to another account, or even alter the subject of […]

How to create mailing list?

Mailing lists are a good way to send a message or series of messages to many people at once. For example, many companies use mailing lists to email newsletters, promotional offers, or information about product updates to subscribers. Follow these steps to create a new mailing list: Log in to […]

How to setup email forwarder?

For various reasons, users may want to forward incoming messages to their Enterprise email account to another email address. Users can set up email forwarding to automatically send all incoming messages to a secondary account or they can manually forward a single message to a secondary account. Forwarding All Incoming […]

How to create email alias?

An email alias is essentially a forwarding email address that can be used to forward messages to a single address or multiple email addresses. Aliases are most commonly used for departments or groups of individuals, like a small team of people working on a project or task. For example, in […]

What is total mail size allowed including attachment?

The total mail size allowed including attachment 25 MB. The Max. Message Size takes into account the entire message size: HEADERS + BODY + ATTACHMENTS which are then automatically MIME encoded. The common Base64 encoding adds about 37% to the original file size, meaning that an original 20MB file could exceed a […]